About

THE HiCharlie WAY

HiCharlie allows users to view and request services offered by venues. A single app for the hospitality industry. Safer ordering for better living.

Discover and Visit.

Discover and Visit.

Discover new hotel venues, trendy restaurants and beach clubs with HiCharlie Location.

HiCharlie Guest Trust

HiCharlie Guest Trust

Write and save reviews of your favorite hotel or restaurant and help other guests get the best they deserve.

Faster and Reliable

Faster and Reliable

Order or consult  service menu and get your favorite orders delivered in real-time 

Always in Touch

Always in Touch

Respond to your guests’ requests and deliver the experience they deserve.

Customize and Ready

Customize and Ready

Customize your Business Profile to attract guests to the hotspots of your venue

Mobile Management

Mobile Management

One app allows you to manage employee tasks, track order fulfillment, and view real-time reports.

About

FOR CONSUMERS

POWERFUL MOBILE ORDERING APP

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THE HiCHARLIE WAY FOR CUSTOMERS

With the HiCharlie app you have the power to make your stay one to remember. Our self-order options let’s you send food orders and other requests directly to staff so that you can spend more time enjoying yourself.

Compare, review, and place orders in real time at hotels, restaurants and others destinations. All from your mobile device.

Functionality

  • Browse full menus, descriptions, reviews and photos of nearby venues
  • Login– select a venue and login to be able to order
  • Order or request services from anywhere in the venue with the tap of a button
  • Pickup & delivery order
  • Notifications – as soon as your order is ready, you will receive a notification
  • Discover nearby venues based on location
  • See curated things to do recommendations
  • View real-time specials, announcements and services available
  • Track your orders and spending
  • Save your favorites for quick and easy re-ordering
  • Never wait to place an order again
  • Live Chat
  • In-app credit card payments

Future

  • Reservations
  • Waiting list
  • Pre-arrival services
  • Ekey – electronic key on your phone, skip the check-in/out line go straight to your room

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FOR MERCHANTS

MOBILE ORDERING MADE EASY

mechant

THE HiCHARLIE WAY FOR BUSINESS

HiCharlie offers businesses a platform to manage customer requests with efficiency and ease. The simplicity of the HiCharlie interface enables businesses to prioritize what matters.

Functionality

  • Receive push notifications on all orders and service requests
  • View and track
    • All incoming notifications in one screen
    • Open and pending orders in real-time
    •  Accepted orders
    •  Real-time open orders in multiple locations
    •  All user check-ins in multiple locations
    •  Customers current active spending details in real-time
    •  Product inventory, revenue, expenses, and order history
  • Change status of orders as services progresses and notify clients
  • Provide clients with the ability to request payment type (cash, credit, room charge)
  • Edit company information such as general tax and standard tips
  • Create a business profile with photos and information
  • Create dynamic menus for all hotel services with images, titles, descriptions, and pricing
  • Access multiple locations 
  • Create and edit multiple employee roles
  • Manage inventory
  • Separate location bill
  • Live Chat
  • Credit Card payment
  • Info Menus
  • Services Menus

Future

  • Reservations
  • Waiting list
  • Pre-arrival services
  • Staff clock in and out
  • Ekey – electronic key on your phone, skip the check-in/out line go straight to your room

mechant

CONTACT US

OUR ADDRESS

  • 176 east 2nd street, Suite 4b
    New York, NY 10009
  • +1 305 798 7858
  • info@hicharlieapp.com

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